Accessibility Tools for All Our Courses

Frequently Asked Questions

What approvals do these courses have?

Grey Matter Learning is a Skills for Care Centre of Excellence and, as such, has been scrutinised by the Sector Skills Council for the quality of our methods and materials.

Are these social care courses free?

Absolutely! Grey Matter Learning provides all this Social Care Training Course for free as simply a way of giving something back, so you can experience our online learning without committing to one of our unlimited learning packages.

Who can take these free Social Care courses?

This course has been designed specifically for Care and Support Workers working in a social care setting. It may also be useful to a wider audience of people who would like to know more about certain topics offered in our free training courses.

How often should you take these Free Social Care Training Courses?

As often as possible. These free training courses are available anytime. You can retake the courses as often as you need to for better retention.

How long does these free online Social Care training last?

On average, each of these free Social Care Training courses should take around 30-45 minutes to finish. Find out more here.

Will I be able to attend this training completely online?

Absolutely! Grey Matter Learning is a social care eLearning technology company, providing a blend of online and face-to-face/webinar training solutions. For our online learning system, we use ‘Click’ for Social Care Online Training. If you’re interested in our Online learning services, you can find out more from this page.

How can I unenrol from an online free care course Training?

If you are using the free course, there is no need to enrol or unenrol. If you have logged into Click and subscribed, you can just remove the course from your portfolio. However, if your manager has added the course to your profile, you cannot remove it or unenrol from it.

I’ve completed a course and couldn’t get my certificate, How should I proceed?

The fastest way to get your certificate is to subscribe and then complete the assessment, after which you can download your certificate.

Can’t find the answer you’re looking for?

Don’t worry – you can use our chat facility at the bottom of this page, or send us an email if it’s a longer question.