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Hans F. Hansen

Grey Matter Learning Blog

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We are going to share ideas and articles here gathered from over a thousand managers and leaders completing "Lead to Succeed" with us, with contributions from our own team of experts, former inspectors and business leaders.

Care Certificate Competence

Competence is more important than attendance

Thanks as always for the feedback on previous posts and welcome to our new subscribers.  In writing the last couple of weeks’ posts, it reminded me that we have been having the same conversation around training for many years… It goes something like this: “But we must do the face-to face because the subject contains…

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Care Certificate Logo | Grey Matter Learning

The Care Certificate is not about training…

Following last week’s post about the digitisation of social care records and the guidance from CQC and Skills for Care, I wanted to circle back to the regulations; specifically Regulation 17 and something a colleague mentioned recently about quality assurance. In our Care Certificate answers (which can be found here), we outline that the Care…

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Workbooks need recycling

Bin the workbooks…

Thanks for the comments and shares on our recent four part series on recruitment and retention – and a warm welcome to all our new subscribers! In doing the work for that series of posts, it reminded me of something I wrote back in 2016 – Time to move past paper and, just a day…

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Staff retention

Thanks, as always, for the feedback on this four part series; today’s post is the last step in the process – Staff Retention. Everyone knows that it is much more cost-efficient to keep staff than it is to keep recruiting new ones.  Now clearly we have to recruit some new staff, as people leave for…

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Social Care Training Mix | Care Certificate eLearning Courses | GML

Training Essentials

The third element of staffing is, of course, Training. Before we get stuck into this week’s post, let’s be clear why we carry out training at all, in any subject – it is so that the candidate LEARNS and is safe to practice.   We talked about this in a recent post called “Training vs…

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Grey Matter Learning | Care Certificate | Social Care Courses

Infection Prevention Fund

Thanks for the feedback on our recent series – the four stages of recruitment.  We will come back to step three next week, as the Government has just announced additional funding for Infection Prevention and Control in order to reduce Coronavirus infections across the winter. More info can be found here and your Local Authority…

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Induction Essentials

The second element of our staffing process is Induction, a really important stage, particularly in adult social care.  If you have not seen last weeks post “Interview Essentials”, making the interview part of induction, has many benefits – “Interview Essentials” can be found here. So, you’ve now completed all the interviews, made your hiring decisions…

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Grey Matter Learning | Social Care Blog on Care Certificate, CQC Inspection, and Leadership Tips

Interview Essentials

Thanks for all of your kind feedback on last week’s blog (“Recruitment Essentials”).  Whilst I had promised last week to plough on with Induction today, the previous post prompted so much discussion and suggestions, we thought it would be worth sharing in a shorter blog with hints and tips… Prepare your physical space – whether…

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Grey Matter Learning | Social Care Blog on Care Certificate, CQC Inspection, and Leadership Tips

Recruitment Essentials

Last week’s blog focused on the new Immigration Act which will become law on 1st January 2021 and its potential impact on the adult social care market.  As I hinted last week, my intention is always to provide continued support to the sector, rather than stirring up any kind of panic in people!  Whilst we…

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Grey Matter Learning | eLearning Training | Centre of Excellence

Home Economics

Thanks once again for all of your lovely comments on last week’s blog on the latest Skills for Care report.  At the very end, I touched on a very interesting statistic – that some 250,000 care workers are non-British.  Nothing unusual in that, I hear you say.  Absolutely not, given that we live in a…

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