Accessibility Tools for All Our Courses

Frequently Asked Questions

How much are your pricing plans?

Monthly Plan – £5 per person per month, plus VAT

Annual Plan – £2 per person per month, plus VAT

Are all the courses included in each pricing plan?

Yes, we have 100+ courses, including the Care Certificate plus all of the Skills for Care mandatory subjects.

Are there any set-up fees?

No, there are no set-up fees or hidden charges with any of our pricing plans.

What’s the catch?

There really isn’t one!  Having supported the care sector for over 15 years, we know how important competitive pricing is for our customers, given the financial challenges they regularly face, particularly this last year.

Can’t find the answer you’re looking for?

Don’t worry – you can use our chat facility at the bottom of this page, or send us an email if it’s a longer question.

Can I add more staff later?

Click will automatically show you how to quickly add more licences to your account.  This way, you stay in control of your account at all times.

What does recycling licences mean?

When a member of staff leaves, you can just give the existing licence to the new person, rather than having to buy a new one, as you would have to do with ‘credits’ from other training providers.

What kind of payments do you accept?

We accept all major credit and debit cards including Visa and MasterCard and we use GoCardless to set up direct debit mandates.

Can I sign up at any time?

Yes, we have designed all of our systems to run smoothly 24/7.

How do I cancel?

If you only need to do a few courses, use the Monthly plan and we can just reactivate your account when you need to do more training.

Do managers need a licence?

Yes… it is really important that managers and supervisors can add their evidence from observations, supervisions and spot checks.  Happy to show you how this works!

Can I pay monthly on Direct Debit?

Yes – Absolutely… Get in touch and we can organise a demo for you and discuss pricing too.

Can I try before I buy?

Yes!  Absolutely… drop us a line and we can set up a trial account for you so you can experience it from a learner perspective.