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Person-centred Care (Wales) eLearning course
As one person you cannot change the world but you can change the world for the individuals you work with. This online course provides a refresher for people who have done the Care Certificate or the All Wales Induction Framework (AWIF).
It looks at the values underpinning social care work that promote wellbeing.
We challenge your thinking and share ways you can provide care and support that considers the different needs of individuals.
- Describe how to put person-centred values into practice in your day-to-day work
- Describe why it is important to work in a way that promotes person centred values when providing support to individuals
- List ways to promote dignity in your day-to-day work
- Describe the importance of finding out the history, preferences, wishes and needs of the individual
- Explain why the changing needs of an individual must be reflected in their care and/or support plan
- Explain the importance of supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Take appropriate steps to remove or minimise the environmental factors causing the discomfort or distress.
- Report any concerns you have to the relevant person
- Make others aware of any actions they may be undertaking that are causing discomfort or distress to individuals. Raise any concerns directly with the individual concerned, your manager and via other channels and systems
- Check where individuals have restricted movement or mobility that they are comfortable
- Recognise the signs that an individual is in pain or discomfort. This could include - Non-verbal communication
- Take appropriate action where there is pain or discomfort. This could include - reporting to a more senior member of staff
- Remove or minimise any environmental factors causing pain or discomfort. These could include - wet or soiled clothing or bed linen
- Explain how individual identity and self-esteem are linked to emotional and spiritual wellbeing
- Demonstrate that your own attitudes and behaviours promote emotional and spiritual wellbeing
- Support and encourage individuals own sense if identity and self-esteem
- Report any concerns about the individual's emotional and spiritual wellbeing to the appropriate person. This could include - Family member
- Demonstrate that your actions promote person centred values including: individuality
You can access this Health and Social Care online course as part of the Unlimited Care Package, which includes 130+ courses and certificates, on the Click eLearning platform. Starting from just £3, access unlimited learning in one simple subscription.
To start learning, click here.

Aims of the Person-centred Care (Wales) course
At the end of this learning you will be able to:
- Understand the principles of person-centred values and how to work in a person-centred way
- Understand the importance of finding out the history, preferences, wishes and needs of individuals
- Have an awareness of an individual’s immediate environment and make changes to address factors that may be causing distress
- Know how and when to raise concerns about anything that is causing discomfort or distress to individuals
- Support individuals to minimise pain or discomfort
- Support individuals to maintain their identity and self- esteem
Already have an LMS? Add this course to your platform as a SCORM file.
Here are example screenshots of our interactive learning in action. If you would like to see more of the course features before you subscribe, feel free to book a demo with the team, who would be delighted to show you how our online courses help support meaningful training.
As a leading eLearning platform provider, Grey Matter Learning recognises the importance of accessibility in learning. We are proud to have integrated Recite, an innovative tool that enables learners to access eLearning content more easily, regardless of their abilities. With Recite, learners can benefit from text-to-speech in over 65 languages, colour contrast adjustments, and translation of over 100 languages, to enhance their learning experience.
These tools can help to make learning more inclusive and accessible for learners with visual or hearing impairments, as well as those who speak different languages. By incorporating Recite into our website and Click eLearning platform, we are able to provide our carers with a comprehensive and accessible training solution that helps to promote learning outcomes for all learners.

Adult Social Care

Adult Social Care

Adult Social Care