Accessibility Tools for All Our Courses

Frequently Asked Questions

Can’t find the answer you’re looking for?

Don’t worry – you can use our chat facility at the bottom of this page, or send us an email if it’s a longer question.

How do I cancel?

If you only need to do a few courses, use the Monthly plan and we can just reactivate your account when you need to do more training.

What kind of payments do you accept?

We accept all major credit and debit cards including Visa and MasterCard and we use GoCardless to set up direct debit mandates.

What does recycling licences mean?

When a member of staff leaves, you can just give the existing licence to the new person, rather than having to buy a new one, as you would have to do with ‘credits’ from other training providers.

Can I add more staff later?

Click will automatically show you how to quickly add more licences to your account.  This way, you stay in control of your account at all times.

Can I sign up at any time?

Yes, we have designed all of our systems to run smoothly 24/7.

What’s the catch?

There really isn’t one!  Having supported the care sector for over 15 years, we know how important competitive pricing is for our customers, given the financial challenges they regularly face, particularly this last year.

Are there any set-up fees?

No, there are no set-up fees or hidden charges with any of our pricing plans.

Are all the courses included in each pricing plan?

Yes, we have 72 courses, including the Care Certificate plus all of the Skills for Care mandatory subjects.

How much are your pricing plans?

Monthly Plan – £5 per person per month, plus VAT

Annual Plan – £2 per person per month, plus VAT

Switching is easy, try before you buy

Our free courses for demonstration are also to give something back for carers