We have collected these guides on dealing with CQC inspections to support our clients and colleagues in sharing 'best practice' and insider tips to help make it a less stressful experience.
Free Online Course - How to prepare for an Outstanding CQC Inspection
What the CQC will actually do whilst they are on site with you; in other words, what is the “Inspection Methodology”?
Taken directly from module 5 of Lead to Succeed, the Skills for Care leadership program that Grey Matter Learning is accredited to deliver.
Some strategies for the “One Drawer Inspection Kit”
The following includes some of the suggestions from over 1,000 managers who have completed Lead to Succeed with Grey Matter Learning. Everyone gets to learn from that strategy and potentially shapes it into something they can use in their own setting
A recurring conversation I have when I run workshops is with unhappy registered managers who are challenging a rating that was negatively impacted because an individual complained directly to the inspector during the feedback stage.
What we need (especially to meet CQC Regulations 17 and 18) are safe and competent staff with skills relevant to the needs of the people we support. Regulation 18 does not say “everyone must be in date”; it says that staff need to be competent.
The Care Certificate is not a set of training standards, the Care Certificate is not a course you go on and the Care Certificate is not a workbook you complete and store on a shelf.
On 27th May, the CQC launched its five year strategy for the ‘changing world of health and social care’, designed to ‘improve care for everyone’.
Whilst the CQC’s role as a regulator will not change, the way the CQC works will be different.
This section has been kindly written by Donna Briggs, a social care consultant and coach, who is highly regarded in the social care sector.
Module 5 of Lead to Succeed includes an activity that asks managers and leaders to think of the pros and cons of the different ratings (yes, there are negatives to getting an Outstanding rating) and that return to "normal" after an inspection is one of them, which is why “preparation” forms such an important part of module five.
One of the key themes throughout the recent series of blogs about CQC and inspection, based on the Skills for Care Lead to Succeed programme and the feedback from the participants, is be prepared and don’t leave getting ready for inspection to preceding weeks just before inspection. There are numerous reasons for this, some of which we have already discussed. Ultimately, however, if you are prepared then the inspectors can come whenever, because they would not see anything different on any given day.
How can we help?
- Want to know more about bite sized learning?
- Got a question about our methodology and CQC Regulation 18?
- Want to know how we have supported our customers to meet the Skills for Care Mandatory Training Guidance?
We are always happy to chat.