Managing Quality: The Definition of Quality & Quality Assurance eLearning course

The Definition of Quality & Quality Assurance course aims to introduce participants to the fundamental principles of quality management within health and social care. Furthermore, learners will develop a deeper understanding of what constitutes 'quality service'. As well as its significance in healthcare settings. Furthermore, participants will have the opportunity to reflect on the care practices within their own workplace. Therefore facilitating the identification of areas ripe for improvement.

This course is structured to provide participants with a grasp of quality management principles in health and social care sectors. In addition to this, we will guide participants through key concepts. This includes the distinction between quality assurance and quality control. As well as the critical role these processes play in ensuring excellence in care provision. Furthermore, this structured approach aims to ensure that participants not only grasp the theoretical underpinnings but also understand their practical implications within their professional environment.

Moreover, this course will delve into practical strategies for effectively implementing quality assurance measures. By exploring case studies and real-world examples, participants will gain insights into how quality management principles can be applied. Additionally, you will also learn about the importance of continuous improvement in maintaining high standards of care delivery. The emphasis on continuous improvement underscores the dynamic nature of quality management within the healthcare landscape. Therefore, highlighting the need for ongoing evaluation and adaptation.

  • The definition of quality
  • The importance of quality assurance
  • Quality Assurance versus Quality Control
The Definition of Quality & Assurance course is for people who would like to develop their management skills as part of their continuing professional development. And also identify areas in their own workplace for improvement. However, it can act as a refresher to help build on existing strengths and knowledge.
This course will take 60-90 minutes to complete.

You can access this Health and Social Care online leadership course as part of the Care Leadership Package, which includes 20+ courses and certificates, on the Click eLearning platform. The course costs £90, and gives access unlimited learning in one simple annual subscription.

To start learning, click here.

Access this course as part of our Care Leadership Package

Gain access to 20+ expertly created Leadership Courses, designed specifically for social care. Take steps to becoming a more confident and compassionate care leader, excelling your organisation towards becoming a Well Led care provider.

Managing Quality: The Definition of Quality & Quality Assurance eLearning course - Grey Matter Learning

Aims of the Managing Quality: The Definition of Quality & Quality Assurance course

  • Understand the concept of delivering quality service in health and social care settings and reflect on current practices within your workplace for potential improvement.
  • Explore the definition of quality and the role of quality assurance processes in identifying and mitigating deficiencies in products and services before they arise.
  • Differentiate between quality assurance and quality control methodologies and understand their respective significance in ensuring service excellence.
  • Evaluate the components involved in delivering quality service in care settings and assess the importance of implementing quality assurance processes.
  • Analyse the impact of quality assurance processes on enhancing service delivery and improving overall care outcomes.

Already have an LMS? Add this course to your platform as a SCORM file.

FAQs icon

Additional course information

Here are example screenshots of our interactive learning in action. If you would like to see more of the course features before you subscribe, feel free to book a demo with the team, who would be delighted to show you how our online courses help support meaningful training.

As a leading eLearning platform provider, Grey Matter Learning recognises the importance of accessibility in learning. We are proud to have integrated Recite, an innovative tool that enables learners to access eLearning content more easily, regardless of their abilities. With Recite, learners can benefit from text-to-speech in over 65 languages, colour contrast adjustments, and translation of over 100 languages, to enhance their learning experience.

These tools can help to make learning more inclusive and accessible for learners with visual or hearing impairments, as well as those who speak different languages. By incorporating Recite into our website and Click eLearning platform, we are able to provide our carers with a comprehensive and accessible training solution that helps to promote learning outcomes for all learners.