Duty of Candour eLearning course

In March 2021, the Care Quality Commission (CQC), who regulate social care in England, published updated guidance for providers about the duty of candour. The duty of candour places a legal requirement for certain steps to be taken if something happens to a person you are supporting that causes them moderate or severe harm.

This duty of candour  course will help you to understand these definitions and what you need to do to comply with the duty of candour legislation, including the recent CQC updates. It is suitable for people working at any level in social care.

This course forms part of the online care certificate. Complete the care certificate with Grey Matter Learning as part of our course offering.

This online training course is suitable for a wide range of social care staff and managers.
  • What is duty of candour?
  • Why did duty of candour come into effect?
  • Statutory and professional duties of candour
  • Notifiable safety incidents
  • Definitions of harm
  • Identifying notifiable safety incidents
  • What you must do if you discover a notifiable safety incident?
  • Regulation 20
  • Whistleblowing
This course will take 30 minutes to complete.

You can access this course as part of the Unlimited Care Package, which includes 130+ courses and certificates, on the Click eLearning platform.

To subscribe, click here.

Alternatively, you can try this free course as a standalone course by filling in the form at the bottom of the page to get instant access.

Duty of Candour eLearning course - Grey Matter Learning

Aims of the Duty of Candour course

By the end of the training course, you will:

  • Understand what the duty of candour is and why it is important
  • Understand notifiable safety incidents and where to get more information
  • Identify the levels of harm and understand the definitions
  • Identify when a notifiable safety incident has occurred and when the regulation applies
  • Know what to do if a notifiable safety incident has occurred and follow best practice
  • Encourage a learning culture and the need to learn from incidents
  • Understand the importance of evidence and records

Already have an LMS? Add this course to your platform as a SCORM file.

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Additional course information

Here are example screenshots of our interactive learning in action. If you would like to see more of the course features before you subscribe, feel free to book a demo with the team, who would be delighted to show you how our online courses help support meaningful training.

This online course is so much better than the platform my employer uses for 'all staff' basic training - I enjoyed using it!

I found this a very informative course, easy to follow instructions, very enjoyable.

It is excellent, brilliant and I am happy to have taken this course.

As a leading eLearning platform provider, Grey Matter Learning recognises the importance of accessibility in learning. We are proud to have integrated Recite, an innovative tool that enables learners to access eLearning content more easily, regardless of their abilities. With Recite, learners can benefit from text-to-speech in over 65 languages, colour contrast adjustments, and translation of over 100 languages, to enhance their learning experience.

These tools can help to make learning more inclusive and accessible for learners with visual or hearing impairments, as well as those who speak different languages. By incorporating Recite into our website and Click eLearning platform, we are able to provide our carers with a comprehensive and accessible training solution that helps to promote learning outcomes for all learners.

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