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Hans F. Hansen

Grey Matter Learning Blog

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We are going to share ideas and articles here gathered from over a thousand managers and leaders completing "Lead to Succeed" with us, with contributions from our own team of experts, former inspectors and business leaders.

Social Care Blog | Care Certificate eLearning Training | Grey Matter Learning

Resistance to change (part 2)

Thanks again for the feedback on last week’s blog; there are a couple of points that I want to pick up just before we get stuck into the blog proper for this week. Once again, please keep the feedback coming! One of the tools outlined in Module Four of Lead to Succeed to support and…

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Social Care Blog | Care Certificate eLearning Training | Grey Matter Learning

Resistance to change…

Hello again and thank you for the feedback and engagement that has happened with the blog post over the past few weeks. If you’ve implemented any of the ideas or suggestions we have shared, please do let us know. Towards the end of last week’s blog, we talked about Pam’s example of how she supported…

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Care Certificate | For easy, smooth CQC Inspection | Social Care Courses

Requires Improvement to Outstanding…

Thanks again for the feedback about last week’s blog; as always, if you have implemented any of the suggestions or ideas we have shared, we would love to hear from you! As I said last week, I wanted to spend a little bit of time this week looking at Pam’s specific example of how she…

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Care Certificate | For easy, smooth CQC Inspection | Social Care Courses

CQC Outstanding and Well Led (part 2)

Thanks for the feedback about last week’s blog. If you have implemented the “outstanding plan” and found it successful, then please let us know. So I said at the end of last week’s blog that CQC’s inspection model is built on what matters to people. it is the very essence of the five key questions…

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Care Certificate | For easy, smooth CQC Inspection | Social Care Courses

CQC Outstanding and Well Led

Thanks to everyone who is subscribing to the blog. We will be moving on to topics other than CQC in the near future and we are always happy to hear ideas and suggestions for future posts. This one is designed to bring together many of the themes, ideas and tools that we have talked about…

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Care Certificate | For easy, smooth CQC Inspection | Social Care Courses

Business As Usual

We hope you find our blog useful and, if you have implemented any of the ideas we have shared, please do let us know – we would love to hear from you…. This week, I wanted to go back to the blog from three weeks ago where we talked about the CQC Inspection Methodology and…

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Care Certificate | For easy, smooth CQC Inspection | Social Care Courses

Outstanding Log

Welcome back and thanks for the feedback about last week’s post on the “One Drawer Inspection Kit”; please keep in touch and share your feedback if you have implemented the One Drawer Inspection Kit or any of the other suggestions we have shared. We would love to hear from you! This week’s article will be…

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Care Certificate | For easy, smooth CQC Inspection | Social Care Courses

One Drawer Inspection Kit

Following on from last week’s blog about mandatory training, this week I wanted to talk about the “One Drawer Inspection Kit”… One of the best things about Lead to Succeed is the “practical strategies” – all of the modules include activities which always result in one of the managers or team leaders in the room…

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Grey Matter Learning Blog | Social Care Blog | Care Certificate Online

Mandatory Training

Thanks for all the feedback about last week’s post around handling complaints and potential ways you can overcome any possible challenges. This week, I wanted to give some consideration to another topic that often comes up in the Lead to Succeed (L2S) workshops we deliver – Mandatory Training… Leading and Managing the Inspection Process (the…

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Care Certificate | For easy, smooth CQC Inspection | Social Care Courses

Dealing with complaints during a CQC Inspection

Hi everyone and welcome to the blog for this week. We were going to cover a topic different to this, however there was a comment on last week’s blog (via LinkedIn) which I thought was important to pick up on before moving on. If you didn’t see it on LinkedIn, this is the comment below…

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